It is our mission to improve the health of those we serve with a commitment to excellence in all that we do. Our goal is to offer quality care & programs that set community standards, exceed patients’ expectations and are provided in a caring, convenient, cost-effective and accessible manner.
North Clark Medical Group will distinguish itself as a leader in redefining healthcare delivery and will be recognized for the passion of its people in providing quality, innovative care to the patients we serve in each community.
Respect and compassion
Health professionals should deliver care with respect and compassion. Following the Golden Rule, “Do unto others as you would have done to you!”
Decisions regarding care are evidence-based. Health professionals should provide care based on the best available scientific standardized knowledge.
Excellent medical care is based on continuous healing relationships. Health professionals should provide care and be responsive at all times to the patient needs. The delivery of care can occur through face-to-face visits and telephone contacts and other means as appropriate.
While the quality of care is uniform, care may be customized according to patient needs & values. The patient has a significant role in determining the course of his or her care. Health professionals should be able to accommodate differences in patient preferences and encourage shared decision making.
Physicians and staff work diligently to fulfill the organization’s commitment to sharing knowledge and information with patients. Health professionals should support patients’ access to their own medical, clinical and other relevant information so they can make informed decisions about their care.
At North Clark Medical Group, safety is a top priority at all times. Health professionals should strive to enhance safety by continuously paying close attention to procedural & operational systems and by following policies & procedures that help prevent and mitigate errors.
Cooperation among clinicians is a priority. Health professionals should actively collaborate and communicate to ensure an appropriate exchange of information and coordination of care.
Health professionals should make efforts to eliminate wasting of resources, patient time, or other valuable commodities.